"Amazing staff, so kind" Kim & Les Seager
"Fantastic surgery. Just wished I lived locally so that they were my main vet." Kelly Ginger
"Best vet around" Ann
"Amazing Vets, amazing people and a great service" CT PT
"A fantastic vet surgery. Always very professional and friendly." Carol Crabbe
"Friendly, helpful and very kind" Emma Thomas
"Have always taken such great, genuine care of my cats" Morag McNiven
"Caring, compassionate and so helpful" Maggie Etheridge
"The best for care and assistance whatever our dogs needs" Ella Allen
"The Broadway group have been so understanding and very patient" Emma House
"All staff are so helpful and kind" Clotilde Maple
"by far the best vets in the local area" Lauren Bramley-Green
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Dogs At The Vets

17th July 2023

Dogs At The VetsOver the years we have learnt a lot about dog behaviour and what triggers awkward behaviour. A major leap forwards was when the veterinary profession embraced the concept of early socialisation. 

Early socialisation means exposing a young dog (preferrable from a puppy) to as many sounds, smells, sights and experiences as possible while ensuring they feel safe. This means that new and different experiences can be taken in their stride. 

From a vet visit point of view this means coming to see us as much as possible and that doesn’t mean we want your dog to be poorly all the time!!

When we first meet your new dog we like to take the opportunity to go and visit all the staff in the clinical area. We can assure you that they will be spoilt and cuddled and given treats! Not only because we love our four-legged visitors but also because we know that if they like us they will be much more relaxed when they have to visit us for medical reasons.  

So visit for a weigh on the waiting room scales when passing or when collecting anti-parasitic medication. 

Bring your dog a little bit hungry so treats are more interesting. We have a variety of treats but if on a special diet or fussy please bring your own. 

All dogs must be on a lead with a well fitted collar that they can’t reverse out of. Harnesses are not very good at controlling direction and when in a medical environment this can be important. Flexi leads can also be awkward to use so a solid single lead is recommended. 

If your dog is very stressed or very vocal, please wait in the car or outside. Not only will the noise stress other patients, it will escalate your own dog’s anxiety. 

If your dog gets so stressed that it is a problem we can use drugs that increase serotonin in the brain and reduce anxiety.

We can plan your trip based on the individual needs of your dog so please talk to the nurses or vets about how both of you can have a better experience at the vets. 

Our aim is to make your trip as positive as possible for you and your dog.

Herne Bay Surgery 1 The Broadway Herne Bay CT6 8SR 01227 375978
Herne Surgery Unit 1 The Links Herne CT6 7FE 01227 367232
Opening Hours - Herne Bay
Monday to Friday
8.45am - 1.30pm
Saturday
Closed
Sundays
Closed
Opening Hours - Herne
Monday to Friday
8.45am - 6.00pm
Saturday
9.00am - 12.00pm
Sundays
Closed
In An Emergency

If your pet has a problem during surgery hours, please telephone the practice immediately 01227 367232 and we will ensure that you are offered an appointment on a priority basis.

Out of surgery hours our emergency services is provided by: VetsNow Herne Bay

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