Your proudly independent veterinary practice

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WE DID IT!

We have just been awarded with the highest standard of feline medicine from the International Society of Feline Medicine (ISFM)

"by far the best vets in the local area" Lauren Bramley-Green
"the staff were amazing" Joanna Dighton
"very helpful, efficient & polite" Samantha Dubois
"sincere empathy, thought & understanding" Debby Reed
"clean, friendly, efficient" Sharon Taylor
"can't fault them" Ross Henry
"so kind - could not have asked for more" Kim & Les Seager
"always put animal welfare above everything else" Lauren Bramley-Green
"very friendly and helpful" Janet West
"enormous experience, skill and understanding" Polly Nanoh
"the vet went above and beyond " Natalie Mclean
"very caring" Dan Roberts
"would recommend to anyone" Julie Hillier
"very professional and very pleasant" June Hancock
"cannot recommend highly enough" Nigel Charman
"a really professional caring service" Adrian Comber
"very personable, friendly and sensitive to my needs" Jade-Leigh Rogers
"best vets around" Alison Villiers
"lovely vet, great staff" Stephen Munday
"would highly recommend" Sue Burroughs
"very pleasant experience" Tim Giles
" kind, supportive and caring " Lesley Taylor
"Warm, friendly reception staff and most importantly brilliant vets" Angelo Sklinitzis
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Our Services

We offer a complete veterinary service in a friendly and caring environment.

Our services include:

  • Blood testing in house for same day results.  Courier service for external laboratories for prompt service.
  • Dental care
  • Full operating facilities
  • Xrays
  • Health checks
  • Insurance
  • Microchipping
  • Nurse clinics
  • Nutritional advice
  • Pet Passports
  • Puppy socialisation (under 12 weeks old)
  • Ultrasound
  • Vaccinations
  • Orthopaedic surgery (Including Boas)

Information required to issue an Animal Health Ceritificate (AHC)

If your pet(s) is not registered or had a rabies vaccination with us:

If any of the pets travelling is not registered with us or did not have their rabies vaccination by us, please upload the rabies vaccination records / history from the veterinary practice that did it.

General information about travelling with pets to the EU from the UK

  • Cats, dogs and ferrets need to be microchipped
  • Rabies vaccination at least 21 days before travel. Pet must be at least 12 weeks old to have this
  • Animal health certificate needs to be issued within 10 days of travelling
  • All dogs need anti-echinococcus worm treatment before returning to the UK between 24-120 hours prior to entering the UK
  • Some EU countries require anti-ecinococcus worm treatment on entry. This must be checked by the person travelling.

Animal Health certificate information

  • This replaces what used to be a Brittish EU pet passport (which are no longer valid)
  • It is a set of 9+ pages containing information about the purpose of travel and certification of rabies vaccination
  • It is valid for 4 months from date of issuing (If returning past this, a new AHC needs to be issued)
  • One AHC is needed per trip
  • First AHC cost £225, subsequent AHC £150

Miscellaneous information regarding travel

  • If owner has a registered adress in the EU, obtaining an EU pet passport and receiving rabies vaccination is said country will enable travel during the validity of the rabies vaccination in and out of the UK WITHOUT requiring an AHC. It is not unsafe to receive two rabies vaccinations in a short span of time, as to issue the EU pet passport, the EU vet will likely need to vaccinate against rabies again to certify it has been done to issue the passport itself.
  • Other practices in the UK issue AHC’s as well. We often refer to Animal Health Certificate Online which is a practice based near the Eurotunnel that ONLY issue AHC’s (do not do rabies vaccines, etc). It is possible to enquire there for AHC’s to be issued if this is preferred by the client. We are happy to fill out forms required for an administration fee of £20. https://animalhealthcertificate.online/
  • Please find more elaborate information on the requirements for pet travel at: https://www.gov.uk/taking-your-pet-abroad and https://www.gov.uk/bring-pet-to-great-britain

Clients:  Please use the form below to request repeat prescriptions for your animal. Please allow at least 2 working days notice so that your request can be authorised by a veterinary surgeon.

If you require medications for more than one pet, please submit a separate request for each animal.

The law requires that some checks are done when prescribing prescription only medicines, this could mean we need to see your animal before we can get the medication ready. Don't worry, we will let you know if we need to see your pet.

Are you a registered client of the practice?
Please select a branch from which you would like to collect your prescription.

Prescription Request #1

(e.g. 25mg or 10ml bottle)

Prescription Request #2

(e.g. 25mg or 10ml bottle)

Prescription Request #3

(e.g. 25mg or 10ml bottle)

Time To Say Goodbye

We understand that losing a pet is one of the most difficult experiences you can go through. Our beloved companions hold a special place in our hearts, and saying goodbye is never easy. No matter how prepared we think we are, the loss is always deeply felt, we are here to support you through this challenging time and helping you feel comfortable and confident in the decisions you make.

Understanding Your Options

While some conditions cannot be cured, they can often be managed to give your pet a good quality of life. Our veterinary team is here to provide compassionate advice and support, guiding you through your options. Ultimately, the decision to let your pet go is deeply personal, though it is always difficult, it can be seen as a final loving gesture to end your pet’s suffering.

The Euthanasia Consultation

During the euthanasia consultation, you will be asked to sign a "Euthanasia Consent Form," which gives us permission to proceed. To allow you the extra time with your pet we offer the option to settle payment beforehand, so you don't have to deal with this during an emotional time.

We place an intravenous catheter, this ensures they will feel no pain during the euthanasia and will peacefully drift off peacefully. The process is quick, and your pet will pass away shortly after. It is common for pets to take a deep breath, gasp, or release urine and faeces as they relax. There may also be some muscle spasms a few moments after passing. These are natural occurrences and should not be mistaken for signs of life. Your pet will be unaware of these actions, experiencing only a peaceful transition.

Being There for Your Pet

You are welcome to stay with your pet during the procedure, but if you feel unable to, please know that our team will treat your pet with the utmost dignity and respect they deserve. We understand how difficult this time is and are here to support you in any way we can.

Aftercare Options

 After your pet has passed, you have several options for their aftercare. You may choose to bury your pet at home or opt for cremation, there are two main cremation options:

  • Group Cremation:  Several pets are cremated together, and you will not receive any ashes back. A portion of the ashes is scattered by the crematorium
  • Individual Cremation:  Your pet is cremated alone, and the ashes are returned to you in a wooden casket, cardboard scatter tube, urn, or another receptacle. You may choose to scatter the ashes in a special place or keep them to bury

Home Visits

 If you would prefer a home visit, we can offer this service.  Many people find comfort in saying their final goodbye in the familiar surroundings of their home. Please note that this option is more costly than visiting the surgery.  Home visits are usually available during the daytime, you must call us in advance to arrange this service.

We're Here for You

At Broadway Veterinary Group, we are committed to providing compassionate and professional care during this difficult time. We hope to support you and your pet with empathy and understanding, ensuring your beloved companion is treated with the respect and love they deserve. If you have any questions or need further support, please don't hesitate to reach out to us.

Struggling with the loss of a pet

Losing a pet is one of the hardest and most painful experiences you will ever go through.  No matter how well prepared we think we are it is always a distressing time, and we mourn the death of our pets just as we do a human friend or family member.  If you need support during this difficult time, below are some useful resources: 

Helpful links:

PDSA
Blue Cross
RSPCA

Herne Bay Surgery 1 The Broadway Herne Bay CT6 8SR 01227 375978
Herne Surgery Unit 1 The Links Herne CT6 7FE 01227 367232
Opening Hours - Herne Bay
Monday to Friday
8.45am - 1.30pm
Saturday
Closed
Sundays
Closed
Opening Hours - Herne
Monday to Friday
8.45am - 6.00pm
Saturday
9.00am - 12.00pm
Sundays
Closed
In An Emergency

If your pet has a problem during surgery hours, please telephone the practice immediately 01227 367232 and we will ensure that you are offered an appointment on a priority basis.

Out of surgery hours our emergency services is provided by: VetsNow Herne Bay

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